Custom Message on hold enables businesses to differentiate themselves from the competition. So much money is spent getting the phone to ring, on yellow pages, print, radio, and TV ads but little is spent to handle the prospect once they are interested.
FeatureTel provides 8 different free 'canned' songs for the on hold music, and we have also uploaded custom music and messages for our clients.
We consider the caller a "captive" audience that you want to inform or entertain and keep interested in your business while they are holding.
A popular option is to contract with a professional recording company to customize hold music and messages - they can even give you updates for the holidays.
One example is Atlantic OnHold. Atlantic OnHold offers creative messages that callers ask to be put back on hold to listen to! Some examples are: Bogart's, J&E Harley, and Leesville Animal Hospital.
