September 2010
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Meet Jennifer Gunter - Project Manager
Jennifer Gunter has worked in several positions over the past 5 years with FeatureTel and currently serves as our 'Measure Twice, Cut Once' Project Manager.
When dealing with other Telecommunications Carriers, it often takes quite a bit of persistence to get them to do what you need - and Jennifer is the lady for the job!
Jennifer lives in Hillsborough, NC on a big farm with just about every kind of animal you can imagine. A frequent visitor to our office is her pal Oreo (pictured below).
Your Personal Assistant - Call Waiting Manager
Call Waiting Manager lets you put an incoming call on hold with the press of a button on your phone.
While already on a phone call, this feature allows you to decide how you want to handle a second incoming call.
When the second call rings in:
- Press 1 to immediately send the incoming call to voicemail
- Press 2 to put the incoming call on hold (the caller hears a 'Please Hold' message and then hears your hold music)
- Press 3 to play a 'Call Me Back' announcement to the incoming caller - and then disconnect the call.
Your first caller will not hear the button press, so you can continue the call uninterrupted. If you chose option #2, placing the new caller on hold, you will see the call appearance flashing on your phone screen and you can scroll and press 'resume' to connect to that call, just like any other call on hold.
Try it - it's free.
For more information, please contact your FeatureTel representative or contact FeatureTel Customer Support.
Voicemail-to-Text Reminder
Get your voicemail messages transcribed and sent to your e-mail for convenient reading. The basic service is now included with the FeatureTel Web Portal subscription. Contact our support team for details and setup assistance.
FeatureTel Client Spotlight
In the spirit of helping our business clients and build our community, we offer the "FeatureTel Spotlight" segment of our newsletter to highlight the products and services of our clients or a community event. Each monthly FeatureTel Newsletter is distributed to over 1,000 subscribers who are either clients, prospective clients, or who have opted-in by signing up on our website. If you are a FeatureTel client and you would like us to Spotlight your company, please send a brief description and high-quality logo art to FeatureTel.
