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 November 2007

  In This Issue
 
 
 
 

* User Guides
FeatureTel.com

For customer support of any kind:
or
919-459-2300 option 1



Did you know...?
 FeatureTel is the Exclusive Telecommunications Provider to the Carolina Railhawks USL-1 Soccer Team

Carolina Railhawks Logo

CONGRATULATIONS ON A GREAT INAUGURAL SEASON !!!
 
 

This newsletter is sent to our primary client contacts. Please forward this to other members of your staff - Thank you.
 
System Update - Keeping Your System Current
 
One of the many benefits of using the FeatureTel Hosted VoIP service is the fact that we keep the system current for you - routinely upgrading the system software and hardware, adding new features and functions. In December we'll be hard at work upgrading the system. You probably won't notice any change at first, but here are some new features that may interest you:
  • Broadcast Paging
    • Paging through the telephone speakers
  • Enhanced Time-of-Day settings
    • Now you can pre-program holiday call routing
  • Call Jump
    • Jump a call from your desk phone to your cellphone and take the call with you
  • New Phones Supported
    • 7970 Color, backlit, touchscreen
    • Hitachi WiFi Phone
  • Mobile Portal
    • Web portal for your mobile device
 

For more information, please contact your FeatureTel representative or contact FeatureTel Customer Support.
 
Lockbox Address for Payments
Be sure you have our correct mailing address: 
5448 Apex Peakway 
Box #112
Apex, NC  27502  
Please contact Jennifer Gunter with questions. (Jennifer can be reached at 919-459-2316 or jennifer@featuretel.com) 

Feature Spotlight: 
Voice Mail Distribution Groups
 
Record one voicemail message and send it to several extensions at a time:
  • Access your voicemail menu
  • Press 6 to access the "Personal Distribution Groups"
  • To create a Group, press 3
  • Enter a group number (between 80 and 99)
  • Record a Group Name 
  • Enter each extension you want to be in the group, separated by #
  • Confirm and save
When you want to send a message to the group:
  • Access your voicemail menu
  • Press 7 to compose a message
  • Enter the "...extensions or group numbers you wish to send a message..."
  • Save and send the message to the group

Contact your local administrator or FeatureTel Support for more details. 
 
  FeatureTel, LLC
Tel 919.459.2300
Fax 919.882.8893
info@featuretel.com
www.FeatureTel.com


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