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June 2011

Telecommuting

With FeatureTel - you already have the tools to make it happen for your office.

  

Some facts about telecommuting from Telework Research Network:
  • 20 to 30 million people telecommute at least one day per week
  • Telecommuting is linked to higher job satisfaction
  • One study found that workers who wtelecommuted save companies and firms more than $8,000 per worker each and every year. (Lister and Harnish)
  • If the 40% of the U.S. population that holds telework-compatible jobs and wants to telecommute did so half of the time:
    • The nation would save 280,000,000 barrels (45,000,000 m3) of oil (37% of Gulf oil imports)
    • The environment would be saved the equivalent of taking 9 million cars permanently off the road.
    • The energy potential from the gas savings would total more than twice what the U.S. currently produces from all renewable energy sources combined.

Ways you can use FeatureTel to Telecommute

  • Take your IP Phone home - be sure to check with your network administrator
  • Use your Web Portal tools to set up Remote Phone - you can use your cell phone like your desk phone
  • Set up Find-Me/Follow-Me for your desk phone - have your calls roll to your cell or home phone if you don't answer at your desk
  • Use Web Portal to set up conference calls with Meet-Me Conferencing

FeatureTel Call Recording

"For customer service and training, your call may be recorded..."  You've probably heard this message when you contact a call center to order a product or for customer service, but have you thought about how call recording might help your business? Many of our clients record calls for a variety of reasons:

  • to use as a training tool when teaching new customer service representatives
  • to verify high-value orders placed over the phone

In the past, call recording used to require the purchase of an expensive server that was connected to the phone system. Today, with the FeatureTel hosted service, recordings can be set up automatically and accessed or downloaded from a web page without any additional equipment or on-site work.

Apex Chamber of Commerce Raises over $10,000 for Local Schools

From the Apex Chamber to FeatureTel

Thank you for your contribution to this year's annual education fundraiser - the Book Bag Bonanza. 

We are pleased to let you know that we gave more than $10,000 back to the schools in Apex and they were thrilled.  School administrators often have to dig into their own pockets to come up with classroom supplies for their students, but this coming school year, that may not be the case, thanks to your generosity. 

On behalf of our Board of Directors, the Education Committee and the staff -- please accept our heartfelt thank you.  We wish you could have witnessed the obvious gratitude from the school administrators! 

 

 

FeatureTel Spotlight 

 

Energy Inc. is a high-voltage event highlighting the Triangle's increasing prowess in the energy sector.  Come out and hear a power core of energy leaders in the Triangle speak on some important topics that are top-of-mind to consumers and businesses alike. 

Such as: 

  • Alternative energies such as solar, wind, water
  • The future landscape of collaboration between energy companies
  • How will energy laws affect energy production/consumption in the future?
  • How will the Duke Energy/Progress energy merger affect the area?

Hope to see you there.

When:       Thursday, June 23, 7:30 to 10:00 a.m.

Where:     Cree LED Lighting, 4600 Silicon Drive  Durham

Cost:        $35.00

 

For more information, including registration: http://www2.bizjournals.com/triangle/event/48181

Our client, Yes! Solar Solutions is a sponsor of this event.

Learn more at www.yessolarsolutionsnc.com.

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In the spirit of helping our business clients and build our community, we offer the "FeatureTel Spotlight" segment of our newsletter to highlight the products and services of our clients or a community event.  Each monthly FeatureTel Newsletter is distributed to over 1,000 subscribers who are either clients, prospective clients, or who have opted-in by signing up on our website.  If you are a FeatureTel client and you would like us to Spotlight your company, please send a brief description and high-quality logo art to FeatureTel.

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