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For customer support of any kind:
or
919-459-2300 option 1
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Join FeatureTel in the Luxury Suite
Friday
July 9th, 2010
Game Time 7:05PM
FeatureTel is a proud sponsor of the 2010 Durham Bulls and on July 9th, we have 20 tickets to the luxury suite for game #2 of 4 games against the Tides. Please contact Paul Levering or Diane Gervais to reserve your free tickets. First come first served so let us know ASAP!
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This newsletter is sent to our primary client contacts and friends. Please forward this to other members of your staff
- Thank you, Paul
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Have you ever wanted to know when your colleague plays your voice mail message?
By setting the 'Request Return Receipt' function when you leave a message you can receive an automatic return voicemail message letting you know that your voicemail has been received. If you have Unified Messaging turned on, you will also receive an e-mail letting you know the time and date when the voicemail was played.
Here's how:
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Leave a voicemail message for your colleague
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Don't hang up - press # for the message menu
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Press 4 to 'Set Message Options'
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Press 3 to 'Request a Return Receipt' and hang up
When your message is played, the system will send you a voicemail receipt notification, letting you know your message has been played.
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Monday, July 5th is a Federal Holiday - would you like to make a change to your call routing for that day?
Just give us a call or drop us an e-mail and we'd be happy to make any changes to your call routing for the day. Our system also allows for automatic holiday routing.
As a standard 'Best Practice', many of our clients insert a brief holiday schedule reminder so their callers know what to expect for staff availability.
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FeatureTel Awarded
'Top 100 Small Businesses in North Carolina'
This month we are proud to have been awarded as one of the 'Top 100 Small Businesses in North Carolina for 2010' by Business Leader Media.
Criteria included having fewer than 100 employees, doing the majority of business in North Carolina, 5-year revenue growth and community involvement.
At FeatureTel, we strive to be 'Smart and Helpful' to our clients - it is a simple philosophy that seems to delight people and cause them to enthusiastically recommend us to others. With any business that's really the best you can expect.
And congratulations to five of our clients who also made the list!
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About the FeatureTel Client Spotlight:
In the spirit of helping our business clients and build our community, we offer the "FeatureTel Spotlight" segment of our newsletter to highlight the products and services of our clients or a community event. Each monthly FeatureTel Newsletter is distributed to over 1,000 subscribers who are either clients, prospective clients, or who have opted-in by signing up on our website. If you are a FeatureTel client and you would like us to Spotlight your company, please send a brief description and high-quality logo art to paul@featuretel.com
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