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919-459-2300 option 1
Did you know...? FeatureTel is the Exclusive Telecommunications Provider to the Carolina Railhawks USL-1 Soccer Team  Upcoming Home Games:
SAS Soccer Park
Saturday, July 28th
7:30PM
Friday, August 3rd 8:00PM
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This newsletter is sent to our primary client contacts. Please forward this to other members of your staff - Thank you.
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To make an international call, you will need to know the Country Code and, in most cases, the City Code of the location you are calling:
- Dial 9 + 011 + country code + city code + local number
- For Canada and Caribbean countries, Dial 9 + 1 + the area code + local number
Many countries can be called for only $0.05/min with your FeatureTel account. Some examples are: Australia; China; France; Germany; Russia; Spain; United Kingdom. No special calling cards or dial-arounds are necessary.
For more information, please contact your FeatureTel representative or contact FeatureTel Customer Support.
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| Free Softphone for US Troops Stationed Abroad |
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Recently, FeatureTel donated a softphone and calling account to a client for her son to use on his laptop while stationed in Baghdad. The soldier was able to use the softphone to call his mother free of charge.
This experience has inspired us to offer this benefit to any client who might be able to use it to help communicate with their family members in the service during what must be a very difficult time. While this worked for this one particular soldier, there may be areas where VoIP is blocked and we cannot guarantee results - but we feel that the benefit of communicating with a loved one is worth the effort of giving it a try.
This offer is open to FeatureTel clients who have family members in the military and includes a softphone license and an account that can be used to call from the softphone to FeatureTel IP phones.
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Feature Spotlight: |
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Privacy Guard
Privacy Guard allows you to screen all calls that do not have Caller ID. When you activate Privacy Guard - Anonymous, Unavailable, Out-of-Area, or Private incoming callers are forced to identify themselves by entering an access code or recording their name in order to complete the call. You will know who is calling and you'll have 4 options for handling the call:
- Press 1 to answer the call.
- Press 2 to play an announcement to the caller that you are unavailable.
- Press 3 to send the caller to voice mail.
- Press 4 to deliver a message that you do not accept sales or solicitation calls and are not to be called again.
To activate Privacy Guard, from dialtone press *88 and follow the prompts.
If you cannot access the feature, please contact FeatureTel Support and we can turn it on for you.
Contact your local administrator or FeatureTel Support for more details.
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