January 2011
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Full-Featured Conferencing with Floor Control
Meet-Me Conferencing provides the ability to reserve conference bridge ports for a conference call to be held at a scheduled date and time. The moderator (who has control of the conference) and other conference call members dial into the conference and are connected (at the appropriate time) to the conference call.
The Web Portal can help assemble email notifications for Meet-Me conference participants. A table of all conferences scheduled by the user has a column that displays icons to start the notification process. The FeatureTel Server provides the ability to send an iCalendar entry to the invitees' email so they can add the entry to their calendar. When the user clicks the Notification icon, they trigger the download of an iCalendar file according to the user's Web Browsers' settings. The e-mailed Appointment contains all the conference information such as:
- Conference date and time
- Dial-in numbers (Local and Toll-free)
- Guest or Participant ID
This release provides a new Conference Floor Control feature that gives the moderator and participants of a Meet-Me conference the ability to control the conference. The Floor Control function can be accessed using * codes over the phone or via the Voice Assistant application that is part of the Web Portal.
Free Voicemail-to-Text
This feature has been very popular since we released it this past fall. One step better than just listening to your voice mail, you can read the transcribed text in the body of the e-mail.
Compassion
I've included a link to a video that moved me to tears recently. It is a reminder that every life has a story. The people you come into contact with each day have things going on in their lives. Co-workers, clients, people on the street - each person carries experiences you may never learn about. Their experiences influence the way they experience the world - maybe the way they experience you - and the opportunity you may have to influence their lives.
I encourage you to watch the video. It may help you the next time someone cuts you off in traffic or is rude to you on the phone - or maybe when someone asks for help during your busy day.
FeatureTel Client Spotlight
In the spirit of helping our business clients and build our community, we offer the "FeatureTel Spotlight" segment of our newsletter to highlight the products and services of our clients or a community event. Each monthly FeatureTel Newsletter is distributed to over 1,000 subscribers who are either clients, prospective clients, or who have opted-in by signing up on our website. If you are a FeatureTel client and you would like us to Spotlight your company, please send a brief description and high-quality logo art to FeatureTel.
