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February 2011

How to review your call history

 

There are two ways to review your call history to see a list of calls missed, received, or placed.

  1. On your Phone
    • Press the 'directories' button
      • Press 1 for Missed Calls
      • Press 2 for Received Calls
      • Press 3 for Placed Calls
  2. In your Web Portal
    • Log in to the Web Portal (wp.featuretel.com)
    • Click the 'Call Management' tab
    • Click the 'Logs' sub-tab
      • From this view, you can see the last 100 or so calls and how they were handled (missed, received, placed, missed and went to voicemail, missed and went to Find-me/Follow-me, etc)
      • You can download the list to a CSV file
      • You can even dial a number by clicking on it

 


Welcome Robbie Tilley and Evan Bickerstaff!

 
They are not all that new... we just finally got their portraits made! Please welcome Robbie Tilley and Evan Bickerstaff, FeatureTel's two newest Sales Team members.
 
Robbie Tilley IMG_7536-A_cropped.jpgA Raleigh native, Robbie knows the original Raleigh crowd and has held Sales and Marketing positions since graduating from UNC Wilmington.
 
Evan Bickerstaff_IMG_7522_cropped.jpgA telecommunications industry veteran, Evan has sold for Verizon, Qwest, and PAETEC.
 
 
 
 
 
 
 

Check out this Handy Automatic Reminder Tool

 

Followup.cc - automatically have an e-mail reminder sent to you simply by CC'ing or BCC'ing a Followup.cc e-mail address.

 

FollowUp Logo

 

It's not voice related, but it might help you follow up on the next promise you make to someone.
 
FollowUp was the solution to an entrepreneur's emailing grievances. In his daily operations running a business, he often found himself emailing people and then posting a reminder on his calendar to email that person again if they didn't respond in due time.

He wanted a solution that would automatically remind him to follow up with someone, and thus created FollowUp.cc: a service in which you copy it on emails you want to follow up with, simple as that. 

 
They're proud to have invented this concept of attaching a reminder with a flexible format as an email address allowing people to use the service in various ways that work for them, such as:
  • attaching reminders to outgoing emails
  • using the service a scheduled to-do list
  • turning emails into tasks
  • and of course snoozing emails via forwarding or Snooze Links™


FeatureTel Client Spotlight

In the spirit of helping our business clients and build our community, we offer the "FeatureTel Spotlight" segment of our newsletter to highlight the products and services of our clients or a community event.  Each monthly FeatureTel Newsletter is distributed to over 1,000 subscribers who are either clients, prospective clients, or who have opted-in by signing up on our website.  If you are a FeatureTel client and you would like us to Spotlight your company, please send a brief description and high-quality logo art to FeatureTel.

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