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919-459-2300 option 1
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Happy Holidays!
We wish you Peace and Joy this holiday season - with Health, Happiness and Prosperity for the New Year.
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Referral Bounty:
As always, FeatureTel offers a referral bounty to be paid to anyone who helps us grow and serve others. Just refer other businesses to us - if they become clients, we pay you up to $20 per phone. It is really a win-win-win: FeatureTel grows - your friend's business gets better telephone system features, functions, and savings - and you get paid for just helping it all get started! Please e-mail your referral's information to info@FeatureTel.com !
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This newsletter is sent to our primary client contacts. Please forward this to other members of your staff - Thank you.
Web Portal - Web-based control of your Phone
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Control your phone from anywhere!
With the FeatureTel Web Portal, you can log into your phone's controls to access a number of features:
- Directories of calls (in, out, missed)
- 'Visual' Voicemail - see your voicemail messages on-screen
- Call Management
- Find-me/Follow-me
- Call Treatment / Conditional Call Routing
- Speed Dials
- Call Jump
- Meet-me Conferencing Controls
For example:
Voice Mail
- Unified Messaging Controls - You can now turn on Unified Messaging and control the e-mail address to send your voicemail.
- Message Order - You can control the message playback order. Choose FIFO (First-In-First-Out) or LIFO (Last-In-First-Out) or Listen to Priority messages first.
- To enable or configure these options, login to the Web Portal (http://wp.featuretel.com) (feature activation required) - Under the Voicemail Menu, click on the Options Tab to view or change the Unified Messaging and Message Order settings.
Call Management
- Icons show the result of each phone call - for example, if the call was completed or if it went to voicemail. You can even see if the caller chose the Find/Me-Follow/Me option.
- Call History Logs can be exported to a CSV file and viewed or stored in a spreadsheet.
Also, while at your desk, Voice Assistant displays incoming calls on-screen and lets you make calls, pickup ringing calls, put calls on hold, send ringing calls straight to voicemail, turn Do-Not-Disturb on or off:
For more information about these features, contact your local administrator or FeatureTel Support.
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FeatureTel - Strong and Steady
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In times of economic uncertainty you want to know that your key service providers are going to be with you to weather the storms. I'd like to take this opportunity to let you know that thanks to our philosophy of steady, organic, self-funded growth, FeatureTel remains strong and positioned for the future. With no long-term debt and contracts in hand to grow by 50% in 2009, we can tell you that FeatureTel will be with you for the long-haul.
Here's wishing you a prosperous 2009 - and if you have colleagues with solid businesses looking to increase their phone system features while lowering total costs - be sure to send them our way and we'll take good care of you all.
Best Regards and Happy Holidays,
Paul
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| Client Survey coming in January |
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Have a coffee or a bagel on us:
Next month we will be sending a Client Survey in a separate e-mail to each of our contacts. In exchange for 2 minutes of your time, we'll send you a $5 gift card for your choice of Starbucks or Panera Bread. In addition, you'll be helping us improve our service to you.
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